- 2024年3月1日、ブラウザの購入ページでアイテムの購入ができない不具合が発生
- 2024年3月1日12:00 JSTに全影響を受けたプレイヤーへの補償措置完了
- 各アイテムの購入内容が反映される
- 購入が確認できない場合は問い合わせフォームから連絡
【Corrected March 1st, 10:15】Notice Regarding the Issue of Inability to Purchase Items on Browser Purchase Page
【Corrected March 1st, 10:15】Notice Regarding the Issue of Inability to Purchase Items on Browser Purchase Page2024.03.01The compensation measures for all players affected by the malfunction that occurred has been completed on March 1st, 2024, at 12:00 JST. The purchases are reflected as follows for each item. The change will be reflected by restarting Teravit. ■Jewels Added to the Jewels already owned. ■Colalboration Goods Purchased Items have been added to “Obtained Real Goods” in the Real Goods Delivery List. If purchases still cannot be confirmed after 12:00 JST on March 1st, 2024, please contact us using the inquiry form. Hi everyone. This is the Teravit Operation Team. From February 26, 2024, at 14:00 JST, there was an issue where players could not obtain purchased items properly after buying them on the purchase page opened in the browser. The items that could not be obtained are as follows: ■Purchased Items That Could Not Be Obtained ・Jewels ・”Rejiyuca” Collaboration Goods (Can Badges, Stickers, Acrylic Key Chains) ・”Stellar Cycle Campus” Collaboration Goods (Can Badges, Stickers, Acrylic Key Chains) A patch was implemented at 10:15 JST on March 1st, 2024, and purchased items can now be obtained as usual. Sequential compensation measures are being taken for the portions of the aforementioned items that were unable to be obtained properly due to the error. This is planned to be completed by the end of the day. We deeply apologize for the inconvenience this has caused our players.
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ソース:https://teravit.app/en/info#/pc_all/topic/news-en/18892
「テラビット」最新情報はこちらサービス開始日 | 2023年11月16日 |
何年目? | 367日(1年) |
周年いつ? | 次回:2025年11月16日(2周年) |
アニバーサリーまで | あと364日 |
ハーフアニバーサリー予測 | 2025年5月16日(1.5周年)
あと180日 |
運営 | CyberStep, Inc. |
修正されたお知らせを読むと、問題が発生した際の補償措置がきちんと行われていることがわかりますね。プレイヤーに対する対応が迅速で、信頼できる運営チームだと感じました。